Goods Returns Policy
We are happy to issue a Credit for goods returned to our branch subject to the following terms;
- Please notify Halo Tiles with a listing of Returns you request for return.
- Goods must be accompanied with a reference number and date of the original Invoice.
- Goods must be in perfect condition and intact.
- Goods must be returned within 30 days of purchase.
- Goods must be in original packing and in a re-saleable condition.
- A 20% restocking charge will apply to all returns.
- Returns of Special Order Products are at the discretion of Halo Tiles.
- Halo Tiles will return a Collection Note to you agreeing what Products are to be uplifted from your business.
- Normal carriage fee applies to deliver returned items to our warehouse.
Thank You for Your Custom.